A Carer is someone who looks after a spouse, partner, parent, child, other relative, neighbour or friend who due to illness or disability would not be able to live at home without their help. The support they provide is unpaid.

Parent carers of children with disabilities or learning difficulties often view themselves as ordinary parents, but are still Carers, as their child may have considerable additional care needs.

Who are we?

Hafal Crossroads is a registered charity providing practical support, information and assistance to unpaid carers of all ages and the people they care for. Our core service is the provision of respite care at home, to give Carers a break and provide the people they care for with a change of company.

All our care services are tailored to individual needs, to people of all ages living with a wide range of disabilities and health conditions. Services can be home or community based and offer companionship through to high level personal care.

We are registered with the Care and Social Services Inspectorate for Wales, who ensure our services for adults and children are high quality and reliable, and all our care services are fully risk assessed. All Crossroads care support staff have an enhanced DBS (Disclosure and Barring Service) check, receive full induction training (Care Council for Wales) and have recognised qualifications in care to enable them to work safely in the community.

We deliver services on behalf of Hywel Dda University Health Board, Powys Teaching Health Board, and the local authorities of Ceredigion, Pembrokeshire and Powys. Many of our services can be accessed during evenings, nights, weekends and bank holidays, as well as during the day. Most are provided free of charge, via referral from health or social services, or individuals can choose to pay privately.

Our Mission

Hafal Crossroads promotes, offers support and delivers high quality services for Carers and people with care needs.

Our Services

Hafal Crossroads offers a range of quality services to support the needs of unpaid Carers. These include:
Respite Care
Day Care
Information, Advice and Support

Our Services